Dedicated to improving
Helping contact centers, BPOs, and KPOs around the world improve their ability to communicate clearly and effectively with customers in the United States and Canada
EnunC8 is an accent modification program created specifically for contact centers, BPOs, and KPOs around the world to improve their ability to communicate clearly and effectively with customers in the United States and Canada. Our services allow your organization to increase the quality of every customer interaction, as well as ensure customer retention and customer-centric business growth. Our programs are developed by an American Speech-Language Pathologist and will provide your agents with the tools to learn how to speak English with greater clarity and closer to the American business and cultural style.
Improved Customer Satisfaction with:
• Increased ability for customers to understand the agent’s speech.
• English that sounds closer to the American cultural and business style.
• Shorter queue time because of less repetitions and misunderstandings.